Privacy Policy
Frequently asked question
We may collect the following types of information:
a. Personal Information
- Name, phone number, email address, shipping/billing address
- Account login details (if you create an account)
- Payment information (processed securely through third-party gateways)
b. Non-Personal Information
- Device information (IP address, browser type, operating system)
- Website usage (pages visited, time spent, clicks)
- Cookies and analytics data
We collect information when you:
- Create an account or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact our customer support
- Participate in surveys, promotions, or events
- Visit our website (via cookies and analytics tools)
We use your information to:
- Process and deliver your orders
- Communicate order status, updates, or support responses
- Improve your shopping experience and personalize recommendations
- Send you marketing updates (only with your consent)
- Analyze website performance and enhance our products and services
- Maintain security and prevent fraud
We do not sell your personal information.
We may share your data only with trusted partners who help us provide our services, such as:
- Payment processors (for secure transactions)
- Delivery and logistics providers
- Marketing and analytics service providers
Our website uses cookies to:
- Remember your preferences and shopping cart
- Measure website performance
- Deliver personalized promotions
You can disable cookies in your browser settings; however, some website features may not function properly without them.
We retain your information as long as necessary to provide our services or comply with legal obligations.
We implement strict physical and digital safeguards to protect your data from unauthorized access, disclosure, or misuse.
You have the right to:
- Access and review your personal information
- Request correction or deletion of your data
- Opt out of marketing emails anytime by clicking “Unsubscribe”
- Withdraw consent where applicable
If you have any questions or concerns about this Privacy Policy, please contact us.